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1What CRMS are the ISA trained in?
Our ISA team is trained in the general use of Real Estate CRMs, we expose them to examples of different CRMs and best practices for successful follow up.
2Are the ISAs native English speakers?
Yes, all of our ISAs have a native English accent, in fact all of our ISAs spent time in the United States and found a second home with PowerISA.
3What schedule do the ISAs work?
Our speed to lead team works Monday-Friday 7:00am- 11:00pm Central Time, Saturdays and Sundays 10:00am-7:00pm Central Time. For Dedicated ISA campaigns they normally operate between 7am-11pm Monday-Friday. Weekend coverage available upon request.
4How can I help Appointments be more successful?
Our ISAs let the leads know that the agent will be in contact with them before the Appointment to confirm the meet. It’s a good practice to call the lead right after the Appointment is set, just to introduce yourself and start building a relationship. Then we recommend texting the lead the day before to remind them of the Appointment and make sure that everything is still set for them. Services like Calendly can automatically do this for you. Doing these activities can greatly increase Appointment attendance rates.
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